FAQ

Absolutely, all areas not being painted, floors and furniture will be covered with plastic and/or drop clothes. Upon completion we will clean up so it looks like we were never there- except for your beautifully painted space.

Yes, our references are available upon request. We have almost 20 years of happy painting customers and can provide you with references.

Only background checked and fully competent personnel will be at your home. Castle Complements does not sub-contract any portion of the painting. This is super important to us so we can deliver the best experience to you.

Yes, we have extensive knowledge and ability to provide wood rot repairs when preparing the exterior of your home for painting like siding, window casings, corner boards, fascia, rake boards etc. We also are capable of replacing doors, installing baseboards, casings, crown molding, chair rails and shiplap.

This is a common question. The industry average for exterior repaint is 7 years. Some homeowners repaint more often because they like the freshly painted look and want to protect their home. From experience, we see the 9 year mark as the sweet spot for our customers.

Often, after washing a home customers mention how clean it is and how often they should wash it. If you have a vinyl siding house and it turns green on the north side then you are a good candidate for every 3 years. We also have clients that have us back every year for a cleaning.

A fresh coat of paint is the most economical way to freshen up your home when selling. Giving a new, clean, fresh appearance which may aid in selling your home.

Typically the sheen of paint on the ceiling is a flat paint. This reduces and glare from a shinier coating.

Yes, all our work is warranted for 3 years. We take your project seriously and want you to be assured it will last.

No, estimates are always free.

We generally work Monday though Saturday, 7:30-4:30 for exteriors and Monday through Friday 8:00-4:00 for interiors. We can do work at other hours if needed on a case by case basis.

Yes, we want you to do whatever is comfortable for you. If you would like to be home that’s great. If you would like to go on vacation and have it completed while you are gone that’s fine too. Everyone is  different. 

Most latex paints dry within and hour. Newly available oil based paints also dry within an hour. Although they may be dry to the touch most paint takes about a month to cure to optimal hardness.