The Castle Complements Difference

 At Castle Complements we know hiring the right painting contractor can be quite a challenge.  We work with you every step of the way to make sure your experience is everything you want it to be and not what we want it to be for you.

• Firstly-We Call Back! Call us or email us for anything and you will hear back within 36 hours.
• Appointments are set up when it is convenient for you.
• The quote you receive will be professional and extensive to describe exactly what is to be done.
• Warranty- Everything but horizontal areas of decks and the like, is warranted for 3 years from completion.
• Daily updates when working at your home- You will get a written report at the end of every day to tell you what has been done and what is happening the next work day. Keeping you informed.
• Clean up every day-Who wants to come home to a dirty house? Clean up is done every day on our way out the door.
• Color consultations-Often a more daunting task than choosing the contractor for the job. Color choice is made easier with a color consult from a certified color specialist. Available with most projects for free.
• Background checks on employees- All our employees are subject to background checks for Safety and Security in your home
• Insurance- often stated by contractors but rarely proven. All insurance information is included with every quote.
• State licensed- Check for yourself (click on the link). We are registered as a Massachusetts Home Improvement Contractor
• We are members of the Painting and Decorating Contractors of America.
• Lead Safe Contractor- There are laws and procedures for dealing with lead paint hazards. Don’t take chances when disturbing lead painted surfaces.
• Employee training- We have ongoing in-house and job site training to ensure the highest level of work standards.
• Got old paint? While we are working at your home or business we will discard or donate up to 10 gallons of excess paint you may have. Clearing up some space for your stuff.
• Products- While there is no single best brand for every reason, we do use premium paints that best suit the need, longevity and budget of the customer to ensure a long lasting paint project.
• Giving back to community- We do pick-ups and donate time to The Wish Project of Lowell,MA. They help over 10,000 local homeless and challenged persons every year.
• Military discount- Active military gets 10% off.